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How can I contact customer support?
There are several ways to contact us: by e-mail or by using the contact form on our help page. We're here to help!
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General Assistance
What are the opening hours of Customer Support?
We are open from 9am to 6pm, Monday to Friday.
How long does it take to get a response from Customer Service?
We aim to respond to all requests as quickly as possible. Response times may vary depending on the volume of requests, but we will do our best to get back to you as quickly as possible.
How can I track the status of my request with Customer Services?
If you have submitted a request by e-mail or via the contact form, we will usually send you a tracking number or request reference. You can use this information to track the status of your request.
What should I do if I'm not satisfied with Customer Support's response?
If you are not satisfied with our initial response, please let us know. We will look at your request again and do our best to resolve your problems or answer your questions to your satisfaction.
Do you offer support in several languages?
Depending on our capabilities, we may offer support in more than one language. Please check our website for supported languages.