Promotions & Private Sales

What should I do if the reduced price does not apply when I pay online?

If the discounted price does not appear when you pay online, please check that you have entered the promotion code correctly on the payment page. If the problem persists, please contact our customer service team and we will be happy to help you.

Can I return an item purchased with a promotion?

Yes, you can always return an item purchased with a promotion, in accordance with our returns policy.

How can I find out about upcoming promotions and special offers?

You can subscribe to our newsletter to receive regular updates on our promotions and special offers. You can also follow us on social networks so you don't miss a thing.

Do promotions apply to clearance or sale items?

No, promotions do not generally apply to items already on clearance or sale. These products already benefit from a specific price reduction.

Are promotions automatically applied to the online shopping basket?

Yes, if you are eligible for the promotion and have entered the promotional code correctly, the discount will automatically be applied to your shopping basket at checkout.

How can I be sure that the promotion is not a scam or fraud?

Always check that you are on the www.geographicalnorway.com website.