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Find the articles related to your order such as how to track, how to make a return and other practical questions.
To return an item, follow these steps:Click on the following link: RETURNS PORTALFollow the steps on the returns portal.Then carefully pack the item in its original packaging or in suitable packaging to avoid any damage during transport.Attach the re
Our returns and exchanges policy allows you to return or exchange purchased items within 14 days of receiving your order. Items must be in their original condition, unworn, unwashed and with tags intact.
Once we have received your return package, we will process your request within 2 working days. You will be informed by e-mail as soon as processing is complete.
Return costs are non-refundable, except in the event of an error on our part or a product defect. In these cases, please contact our customer service department to obtain a pre-paid returns label.
Items on sale or promotion may be eligible for return, but conditions may vary. Please see our returns policy for sale and promotional items for more information.
Once we have received your return parcel at one of our warehouses and checked that the items are in good condition, we will proceed with the refund. If you have chosen to be refunded using your original payment method, please note that it may take up